How can teachers personalize their roster view to fit their daily routines and responsibilities?
Background
Procare's mobile app enables staff to manage attendance, activity logging, and more. However, staff assigned to multiple classrooms lacked a single, unified view, forcing them to switch between rooms and creating inefficiencies.
Project Details
Role: UI UX Designer, UX Researcher
Mobile (iOS + Android)
Product, Engineering, Customer Success
⛔️ Problem
Existing tools lacked customization and flexibility, making it harder to quickly access the right student information.
No other childcare platform offers a personalized, persistent roster view—creating both a user pain point and a missed opportunity for differentiation.
"I’m bouncing between rooms all day and there’s no simple way to keep track of everyone, it’s honestly a mess."
Business & Design Challenges
🟥 The daily need to reconfigure filters and tags slows down teacher's workflow
🟥 Need to reduce time on task for actions like attendance or logging
🟥 No competitive solution on the market offering roster-level customization
🟥 Lack of visibility for staff managing multiple rooms
High Level Goal
This project aimed to simplify classroom management by enabling flexible, customizable roster views. With persistent setups and smart filtering, staff can save time and manage multiple rooms more efficiently.
⭐️ Allow teachers to save and reuse roster configurations
⭐️ Enable multi-room visibility in a single view
⭐️ Support filtering by pre-set tags like age group or allergies
Persona
The Multi-Room Floater
on-the-go
overextended
floating teacher
mid-size childcare center
Work in Progress
User Testing Key Takeaways
✅ Understanding and Usage
• 100% success rate — All participants created a custom roster without issues
• Clear understanding — Users immediately grasped the purpose of the feature
• High perceived value — Most saw it as useful for viewing children across rooms
• Naming clarity — Feature name made sense to all participants
• Scalable use — Centers anticipated needing 2–6 rosters per teacher
⚠️ Confusion & Risks
• Potential friction — Less tech-savvy teachers may need admins to set up rosters
• Tag dependency risk — Centers not currently using tags might face adoption hurdles
• Messaging matters — The value must be positioned clearly as a stronger alternative to switching between rooms manually
Design in Action
Anticipated Business Outcomes
While the project is on hold due to limited Dev capability, the following metrics are expected upon launch:
40%
Reduction in screen-switching events
20%–35%
Adoption within the first 3 months post-launch, measured by the number of active rosters created per center
+10 point
Increase in NPS among staff users within 6 months
Next Steps
Once our development team can pick this back up our next steps would be
→ Working with our GTM team on onboarding flows to guide less tech-savvy users through setup and tagging.
→ Bulk tagging tools to support faster setup for large centers.
→ Cross-platform support (iOS + Android) with feature parity.